The Secret of Success: Learn to Manage The Gap

When it comes to achievement, much of the success research highlights that there is an inner and outer game. Most people make the mistake of focusing solely on their outer game, the elements of engagement that others can see. However, it is through the mastery of the inner game that we truly begin to enjoy and experience the level of success that we are truly capable of. The biggest element of our inner game, and therefore a key success factor, is how well we Manage the 'Gap'.

Viktor Frankl was the author of Man's Search for Meaning. He was a Jewish Psychiatrist and a Holocaust survivor (of Auschwitz and Dachau). One of the greatest messages he brought with him, through all that he experienced and suffered during his internment, was that most who survived did so because of the way in which they chose to view and respond to the situation they faced.

Between stimulus and response there is a gap and within that gap lies all our freedom. - Viktor Frankl

The stimulus they faced in the camps was deprivation, torture and uncertainty. Their response often was to lose hope and to give up. Those that chose this path, Frankl discovered, often just withered away and died. Those that determined they had a reason to live, did so because they shifted their response. It was in how people managed the gap between the stimulus and their response to it that, ultimately, determined survival.

Learn to manage the Gap between stimuli and your responses

When a stimulus is applied we have built-in responses to it, responses that we have conditioned over time, similar to Pavlov's dogs salivating at the sound of a bell.

• someone makes a derogatory comment about how we look in our outfit and we get upset
• a co-worker doesn't agree with an idea we brought forth and we get angry
• someone cancels dinner with us and we get depressed
• someone cuts us off on the highway and we feel rage

All of these may be automatic responses, operating unconsciously, but they exist because at some point in our past we set them up to be our preferred response to that stimulus. Good news though, we can condition a new response! Despite the fact that it feels like a direct and instantaneous route from the stimulus to our response (feelings) there is actually a gap in there, providing us with the opportunity to assess the stimuli and determine our responses.

Most of the time we simply opt for easy and therefore siphon the response off to our conditioned default setting. But we can break this pattern if the result is not desirable. There are three key steps to creating the right foundation for the shift to occur.

1. Begin by determining that the existing behaviour is undesirable. You have to want to change it more than you want to keep it. If you 'like' feeling depressed, angry or hurt you will not be able to let the behaviour go until you paint yourself a picture of the new behaviour that is more positive and serves you more. Although it may not make conscious sense that we would prefer a negative result over a positive one, people hang onto negative outcomes all the time. If we hold a negative view of ourselves then we will seek out supporting negative outcomes. We have to consciously determine that we no longer want to feel bad, be overweight or unhealthy, lack the income or success we desire for us to be able to move in a different direction.
2. You have to believe that it is your job to change it. Not some higher power, not your mother, not your boss, not your spouse, not the guy next door. It's your life, your behaviour and your responsibility. If you defer this to someone else then you will simply wait for them to 'fix' it for you, which isn't going to happen. Only you can fix it, but you have to take responsibility for it to happen.
3. You have to believe that you can. You must believe that it is within you to control your responses and change it. If you believe that you are at the mercy of that conditioned response (I call this the Popeye Principle: I am what I am and that's all that I am) then... you're done. You have to believe you have all of the requisite knowledge, skills, ability and desire to make it happen.

Master these three steps and you are on your way to living a life of your choosing and enjoying the outcomes your most desire. Managing the Gap is not always difficult, but it is necessary if you want to change your responses and results. It doesn't even matter if you 'see' a gap or not. Trust that it's there, believe the change is within your control and step into the new behavior response.

Wrong action won't bury you, but wrong reaction will. You cannot control your outer circumstances but you can control your inner choices. - Darren Hardy (Success Magazine)

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